More about our award winning volunteer programme

Our volunteer programme is funded from the Arts Council and we aim to deliver a dedicated programme that engages our diverse, hard to reach local communities and embed them at the heart of our work. We have forged partnerships, eg with healthcare trusts, Universities and community organisations, sharing best practice and lessons learnt and are committed to delivering a programme of engagement encompassing learning, health and wellbeing.

Collections sit at the heart of all community engagement work for the museum, they are used to inspire, engage and promote learning. The developing volunteer programme is already breaking down barriers to understanding and challenging misconceptions of museums, demonstrating that museums have something to offer for all through different ways and levels of engagement. We are committed to increasing audience diversity and have recently formed partnership with the council’s mental health and wellbeing service and have seen a steady increase in the number of service users engaging with us. We offer an inclusive and welcoming environment so that those with low self-esteem or support needs have a safe environment in which to test the waters and get involved in volunteering. We have seen volunteers flourish in our museums and really develop and challenge themselves.

We also engage hard to reach groups in short term project’s. The Universal Roots Project engaged a diverse range of tenants from Nottingham City Homes with our collections. It culminated in an exhibition of boots and shoes, and the stories behind those objects relating a journey of migration from the participants’ home countries to their new home in Nottingham. In March the project was awarded the TPAS award for excellence in equality and diversity.

The Programme now supports over 260 volunteers in a variety of roles across all NCMG sites and in 2015-16 volunteers contributed a staggering 23000 hours.

Useful Resources for Current Volunteers

Find out how to claim travel expenses here
Read our Volunteer Newsletters here

Click the below links to read our quarterly Newsletter ‘The Volunteer Approach’. 

Welcome to our summer 2016 newsletter


Volunteer Awards 2016-Nominate here


 Volunteer Programme 4th Annual Awards 2016

Who are your volunteering stars? We want YOU, our volunteer team and museum staff, to nominate individuals who have been exemplary in 2016!

 Customer Service Award

For this category we are looking for someone who demonstrates a consistently high standard of customer service, someone who is patient, considerate of visitor needs and proactive about meeting them. This is in both dealing with the public, service staff and other volunteers.

Spotlight Award

While volunteers are across all of our sites, not everything they contribute is plainly visible. This category is to recognise and reward the hard work and achievements of volunteers behind the scenes, whose efforts may only be seen by a few. However hidden, or whatever the scale all hard work deserves recognition!

Top Team Award

It is important to recognise the contributions and achievements of volunteer teams as well as individuals. We’re looking for a team who have a great team spirit, enthusiasm in what they do and a genuine passion. They make positive contributions to our service and help to achieve our successes by going the extra mile.

Outstanding Contribution Award

In this category we aim to recognise the volunteer who has made the biggest contribution. Through their outstanding work and effort, they will have had a substantial positive impact on where they volunteer, or indeed on their fellow volunteers!

Nominate :2016 volunteers award form

And new this year…..Staff Star Award: Who are your Staff Stars? Do you know a member of staff that has gone the extra mile in 2016? Complete this form: Staff Award Form

Please return your nominations to

Closing date for nominations is Monday 21st  November 2016

The winners will be announced at the Volunteer Christmas Party 2016!